January 10-12, 2018

Eden Roc Miami Beach Resort
Miami Beach, Florida

**Click on the Green Registration button above to register online, or click HERE to download and print form and fax to IACC!**

IACC's Convention brings together agency executives, attorneys, law lists and vendors for a dynamic conference that features cutting edge sessions presented by industry leaders as well as an abundant amount of peer-to-peer networking. The value of the ideas exchanged in IACC's open and welcoming atmosphere is worth the price of attendance! Registration, sponsorship and hotel information coming soon. 

Keynote: Protecting Your and Your Clients' Most Precious Asset, Their Private Information

With millions of cyber-attacks occurring daily, and the vast majority of them being random in nature, how do you protect yourself and your company from getting hacked? We will cover a few "must-haves" in the cyber-security realm so you can sleep at night knowing that your data is secure.

Session Details

TCPA Tips, Challenges and Resources for the Commercial Collector (with a Bonus Update on the CFPB)

Commercial collectors are besieged with TCPA lawsuits like any other business enterprise. During this session Ms. Andersen will review the most recent TCPA lawsuits, identify the critical issues which apply to commercial collection practices and provide contract, consent and revocation tips attendees may use to reduce risk.

Session Details

Hot Topics in the Commercial Collection Industry

An annual highlight of the IACC Convention, Hot Topics is one of the most anticipated sessions each year. This is your opportunity to share, learn and debate with your peers about industry challenges, best practices and the most ingenious ideas that are revolutionizing commercial collections. This is a "can't miss" interactive session!

Session Details

Sessions

Commercial Debt Collection Through the Eyes of a Credit Grantor

In any service industry, the clients concerns and priorities automatically become the service provider's concerns and priorities as well. In this session, get an insight into what keeps commercial credit grantors up at night. What trends do they see on the horizon and what challenge and opportunities are top on their list for 2018?

Session Details

Hot Topics in the Commercial Collection Industry

An annual highlight of the IACC Convention, Hot Topics is one of the most anticipated sessions each year. This is your opportunity to share, learn and debate with your peers about industry challenges, best practices and the most ingenious ideas that are revolutionizing commercial collections. This is a "can't miss" interactive session!

Session Details

How Commercial Agencies are Being Valued in Today's Market

As the economy expands and debt levels rise, commercial agencies have become increasingly attractive investments for both financial and strategic buyers. This session will explore what is attracting new players to invest in commercial agencies, the fundamentals of valuing commercial agencies in today’s market and the factors that will drive your agency’s value.

Session Details

International Data Transfer

There are big changes on the horizon in Europe regarding data security. FENCA president, Erwin Falkner, will provide an overview of the pending legislation and key areas you need to be aware when collecting in the European market.

Session Details

Keynote: Protecting Your and Your Clients' Most Precious Asset, Their Private Information

With millions of cyber-attacks occurring daily, and the vast majority of them being random in nature, how do you protect yourself and your company from getting hacked? We will cover a few "must-haves" in the cyber-security realm so you can sleep at night knowing that your data is secure.

Session Details

Opportunities in Commercial Debt Purchasing & Servicing Purchased Debt

When the retail debt buying market took a hit during the economic downturn, some enterprising debt buyers began to turn their attention toward commercial debt as a way to diversify their holdings. In this session, you will learn about the growing opportunities in the commercial debt purchasing market - who is buying, who is selling, and what are the best practices for entering the market? Not interested in becoming a buyer? There are plenty of opportunities for third parties to provide debt collection services to portfolio buyers who don't employ collections staff. This session will cover both the buyer and services aspects of this unique and growing market.

Session Details

TCPA Tips, Challenges and Resources for the Commercial Collector (with a Bonus Update on the CFPB)

Commercial collectors are besieged with TCPA lawsuits like any other business enterprise. During this session Ms. Andersen will review the most recent TCPA lawsuits, identify the critical issues which apply to commercial collection practices and provide contract, consent and revocation tips attendees may use to reduce risk.

Session Details

Agenda

Registration

5:00 PM - 7:00 PM Session Details

Welcome Reception

5:30 PM - 6:30 PM Session Details

Annual Business Meeting/President's Banquet

6:30 PM - 8:30 PM Session Details

Hospitality Suite

8:30 PM - 10:30 PM Session Details

Registration

7:45 AM - 4:00 PM Session Details

Continental Breakfast/Network with Exhibitors

8:00 AM - 9:00 AM Session Details

Emerging Leaders Coffee Connection

8:00 AM - 9:00 AM Session Details

IACC's Emerging Leaders program participants and those interested in joining the program are invited to stop by the expo hall to grab breakfast and bring it to this networking event designed specifically for program members.

Welcome

9:00 AM - 9:15 AM Session Details

TCPA Tips, Challenges and Resources for the Commercial Collector (with a Bonus Update on the CFPB)

9:15 AM - 10:15 AM Session Details

Commercial collectors are besieged with TCPA lawsuits like any other business enterprise. During this session Ms. Andersen will review the most recent TCPA lawsuits, identify the critical issues which apply to commercial collection practices and provide contract, consent and revocation tips attendees may use to reduce risk.

Exhibitor/Sponsor Minutes

10:15 AM - 10:30 AM Session Details

Break/Network with Exhibitors

10:30 AM - 11:00 AM Session Details

Keynote: Protecting Your and Your Clients' Most Precious Asset, Their Private Information

11:00 AM - 12:30 PM Session Details

With millions of cyber-attacks occurring daily, and the vast majority of them being random in nature, how do you protect yourself and your company from getting hacked? We will cover a few "must-haves" in the cyber-security realm so you can sleep at night knowing that your data is secure.

Lunch

12:30 PM - 1:30 PM Session Details

International Networking Lunch

12:30 PM - 1:30 PM Session Details

Back by popular demand! International members and are invited to sit at the reserved "International Networking Lunch" reserved tables at the conference general lunch. This is an opportunity for International members and U.S. members active or interested in international collections to meet and mingle.

Opportunities in Commercial Debt Purchasing & Servicing Purchased Debt

1:30 PM - 2:15 PM Session Details

When the retail debt buying market took a hit during the economic downturn, some enterprising debt buyers began to turn their attention toward commercial debt as a way to diversify their holdings. In this session, you will learn about the growing opportunities in the commercial debt purchasing market - who is buying, who is selling, and what are the best practices for entering the market? Not interested in becoming a buyer? There are plenty of opportunities for third parties to provide debt collection services to portfolio buyers who don't employ collections staff. This session will cover both the buyer and services aspects of this unique and growing market.

Exhibitor/Sponsor Minutes

2:15 PM - 2:30 PM Session Details

International Data Transfer

2:30 PM - 3:00 PM Session Details

There are big changes on the horizon in Europe regarding data security. FENCA president, Erwin Falkner, will provide an overview of the pending legislation and key areas you need to be aware when collecting in the European market.

Break/Network with Exhibitors

3:00 PM - 3:30 PM Session Details

Commercial Debt Collection Through the Eyes of a Credit Grantor

3:30 PM - 4:30 PM Session Details

In any service industry, the clients concerns and priorities automatically become the service provider's concerns and priorities as well. In this session, get an insight into what keeps commercial credit grantors up at night. What trends do they see on the horizon and what challenge and opportunities are top on their list for 2018?

Continental Breakfast

8:00 AM - 9:00 AM Session Details

How Commercial Agencies are Being Valued in Today's Market

9:00 AM - 9:45 AM Session Details

As the economy expands and debt levels rise, commercial agencies have become increasingly attractive investments for both financial and strategic buyers. This session will explore what is attracting new players to invest in commercial agencies, the fundamentals of valuing commercial agencies in today’s market and the factors that will drive your agency’s value.

Exhibitor/Sponsor Minutes

9:45 AM - 10:00 AM Session Details

Hot Topics in the Commercial Collection Industry

10:00 AM - 11:00 AM Session Details

An annual highlight of the IACC Convention, Hot Topics is one of the most anticipated sessions each year. This is your opportunity to share, learn and debate with your peers about industry challenges, best practices and the most ingenious ideas that are revolutionizing commercial collections. This is a "can't miss" interactive session!

Hotel

Eden Roc Miami Beach Resort

Eden Roc Miami Beach Resort

The Eden Roc is located in lively Miami Beach, Florida just minutes from South Beach and the Miami International Airport. The freshly renovated hotel embraces its role as a timeless treasure, yet welcomes guests with gracious contemporary spirit. While there, enjoy an oasis of infinity-edge pools, two whirlpools as well as a state-of-the-art fitness center.

There are also many things to be discovered in the area including Lincoln Road Mall with shopping, dining and night-life in nearby South Beach, the South Beach Art Deco District, Bal Harbour Shops, Adrienne Arsht Center for the Performing Arts, Everglades National Park, Miami Seaquarium, Vizcaya Museum and much, much more!

Venue Details

Speakers

Rozanne Andersen Esq.

Rozanne Andersen Esq.

Vice President, Chief Compliance Officer
Ontario Systems, LLC
Muncie, Indiana

Presenter Details

Greg Cohen

Greg Cohen

President & CEO
Caine & Weiner
Woodland Hills, California

Presenter Details

Erwin Falkner

Erwin Falkner

President
Federation of European National Collection Associations (FENCA)
Berlin, Germany

Presenter Details

Randy Frazee

Randy Frazee

CEO
BARR Credit Services
Tuscon, Arizona

Presenter Details

Michael Lamm

Michael Lamm

Managing Partner
Corporate Advisory Solutions, LLC
Philadelphia, Pennsylvania

Presenter Details

 

Mr. Mark Naiman

Presenter Details

Ilan Sredni

Ilan Sredni

President/CEO
Palindrome Consulting
Hollywood, Florida

Presenter Details

 

Ms. Jan Stieger

Presenter Details